Hotel Service Representative

1 day ago


Ardmore, Oklahoma, United States Hilton Garden Inn Ardmore Full time

Join our team at Hilton Garden Inn Ardmore and become a key player in delivering exceptional guest experiences

About the Job:

We are seeking a highly skilled and motivated Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing top-notch service to our guests, ensuring their stay is nothing short of exceptional.

Key Responsibilities:

  • Deliver personalized service to each and every guest, anticipating their needs and exceeding their expectations.
  • Manage guest relationships, responding to inquiries and resolving any issues that may arise.
  • Process transactions accurately and efficiently, following all cash handling and credit policies.
  • Stay up-to-date on hotel events, promotions, and packages, recommending them to guests as appropriate.
  • Collaborate with colleagues to ensure seamless communication and excellent service delivery.
  • Contribute to a positive and productive work environment, adhering to hotel standards and policies.

Estimated Salary: $28,000 - $38,000 per year


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