Hotel Service Representative
1 day ago
Join our team at Hilton Garden Inn Ardmore and become a key player in delivering exceptional guest experiences
About the Job:
We are seeking a highly skilled and motivated Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing top-notch service to our guests, ensuring their stay is nothing short of exceptional.
Key Responsibilities:
- Deliver personalized service to each and every guest, anticipating their needs and exceeding their expectations.
- Manage guest relationships, responding to inquiries and resolving any issues that may arise.
- Process transactions accurately and efficiently, following all cash handling and credit policies.
- Stay up-to-date on hotel events, promotions, and packages, recommending them to guests as appropriate.
- Collaborate with colleagues to ensure seamless communication and excellent service delivery.
- Contribute to a positive and productive work environment, adhering to hotel standards and policies.
Estimated Salary: $28,000 - $38,000 per year
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