Cleanliness and Service Coordinator
2 days ago
Job Summary:
The Room Attendant will be responsible for maintaining the cleanliness and organization of guestrooms while ensuring exceptional customer service. This role requires a strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas, and closets clean, neat, and vacuumed.
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for "Lost and Found" according to the standards.
- Ensure overall guest satisfaction.
Requirements:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Compensation:
We estimate the salary for this position to be around $14-$17 per hour, based on the location in Ardmore, OK, and the level of experience required.
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