Asset Protection Specialist

4 weeks ago


Roseville, Michigan, United States MSCCN Full time

At Kohl's, we're committed to creating a safe and secure shopping environment for our customers. As a Loss Prevention Officer, you'll play a critical role in achieving this goal by executing company programs around external theft deterrence and internal investigations to drive shortage reduction.

About the Role

You'll influence associates to increase awareness of external theft and internal investigations, and work closely with store, law enforcement, and local network groups to create partnerships that benefit the company.

Key Responsibilities

  • Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
  • Conduct surveillance of external theft using CCTV surveillance equipment
  • Assist in internal theft investigations in compliance with Company Guidelines
  • Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards
  • Act as a representative on behalf of Kohl's on legal proceedings as needed
  • Inform Supervisors and Store Management of shortage control opportunities
  • Monitor store alarm system and EAS system
  • Support Loss Prevention awareness in the store
  • Additional tasks may be assigned

Requirements

  • Ability to work independently with initiative
  • Strong customer service skills
  • Ability to make quick decisions in the company's best interest
  • Uphold confidential information and investigations
  • Detail-oriented

Preferred Qualifications

  • Prior experience or education in Loss Prevention, security or law enforcement
  • Knowledge of surveillance and apprehension techniques
  • Knowledge of or ability to learn Google applications and various other computer programs

Pay starts at $19.50.



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