Loss Prevention Specialist
2 weeks ago
About the Role
As a Loss Prevention Officer at Kohl's, you will play a critical role in protecting the company's assets and improving profitability. Your primary responsibility will be to execute company programs aimed at deterring external theft and investigating internal losses. You will work closely with store associates, law enforcement, and local community groups to achieve this goal.
Key Responsibilities
- Develop and maintain partnerships with local law enforcement and community groups to enhance external theft deterrence efforts
- Monitor customer and associate activities in the store, taking proactive measures to prevent theft and recover merchandise
- Conduct surveillance of external theft using CCTV equipment and provide recommendations for improvement
- Assist in internal theft investigations, ensuring compliance with company guidelines and policies
- Accurately document and maintain all external and internal theft investigation case records
- Represent Kohl's in legal proceedings as needed, upholding the company's reputation and interests
- Identify and report shortage control opportunities to store management and supervisors
- Monitor and maintain the store's alarm and EAS systems
- Support Loss Prevention awareness initiatives in the store
Requirements
- Ability to work independently with initiative and make quick decisions in the company's best interest
- Strong customer service skills and ability to maintain confidentiality
- Detail-oriented and able to accurately document and maintain records
- Preferred: prior experience or education in Loss Prevention, security, or law enforcement, as well as knowledge of surveillance and apprehension techniques
Benefits
Kohl's offers a range of benefits to its associates, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS benefits. As a Loss Prevention Officer, you will be part of a dynamic team dedicated to protecting the company's assets and improving profitability.
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