Current jobs related to Customer Experience Specialist - Ontario, California - GHP Management

  • Customer Experience Sales Professional

    1 week ago

    Ontario, California, United States Bob's Discount Furniture Full time

    Job Summary: As a Guest Experience Sales Specialist at Bob's Discount Furniture, you will be responsible for providing world-class customer service and creating an unforgettable shopping experience for our customers.Key Responsibilities:Greet and engage customers to understand their home furnishing needs and help them achieve their design vision.Provide...

  • Customer Experience Representative

    2 weeks ago

    Ontario, California, United States GHP Management Full time

    Customer Care SpecialistAs a key member of the GHP Management team, you will play a vital role in delivering exceptional resident experiences. Your primary responsibility will be to serve as the first point of contact for all resident interactions, ensuring a positive and proactive approach to resolving inquiries, service requests, and concerns.Key...

  • Retail Associate

    2 months ago

    Ontario, California, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Facilities Maintenance Specialist to join our team at Sam's Club. As a key member of our maintenance team, you will play a critical role in ensuring the cleanliness and safety of our facilities.Key ResponsibilitiesMaintain a safe and clean environment for members and associates by performing...

  • Retail Associate

    2 months ago

    Ontario, California, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Retail Associate

    1 week ago

    Ontario, California, United States Sam's Club Full time

    Member Experience Specialist Role SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Specialist. As a key member of our team, you will play a vital role in shaping the shopping experience for our members. Your primary responsibility will be to ensure that our members receive exceptional service...

  • Customer Experience Director

    1 month ago

    Ontario, California, United States GS Foods Group Full time

    Job Title: Customer Experience DirectorAt Gold Star Foods, we are committed to delivering exceptional customer service and building strong relationships with our customers. We are seeking a highly skilled and experienced Customer Experience Director to lead our Customer Experience Team and drive business growth through customer-centric initiatives.Job...

  • Customer Experience Associate

    4 weeks ago

    Ontario, California, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture. Your responsibilities will include:Key Responsibilities:Role model established customer experience practices with internal and external customersSupport and...

  • Customer Experience Director

    3 weeks ago

    Ontario, California, United States Gold Star Foods Full time

    Customer Experience DirectorGold Star Foods is seeking a highly skilled Customer Experience Director to lead our West Coast operations. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty across our K-12 school food distribution business.Key Responsibilities:Develop and implement customer experience...

  • Customer Experience Director

    3 weeks ago

    Ontario, California, United States Gold Star Foods Full time

    Customer Experience Director Job DescriptionCompany Overview: Gold Star Foods is a leading food distributor to K-12 schools in the United States, committed to delivering exceptional customer service.Job Summary: We are seeking a highly skilled Customer Experience Director to oversee the day-to-day operations of the Customer Experience Team for West Coast...

  • Sales Associate

    1 week ago

    Ontario, California, United States Cole Haan Full time

    Key Responsibilities:Drive sales growth and exceed personal performance metrics by delivering exceptional customer experiences and promoting Cole Haan products.Support the store management team in achieving financial and operational objectives, including expense control and loss prevention standards.Maintain a visually appealing store environment by...

  • Guest Experience Sales Representative

    2 weeks ago

    Ontario, California, United States Bob's Discount Furniture Full time

    Customer Experience Specialist - Furniture SalesAt Bob's Discount Furniture, we're committed to providing an exceptional shopping experience for our customers. As a Customer Experience Specialist - Furniture Sales, you'll play a key role in helping us achieve this goal. Your primary responsibility will be to greet and engage customers, uncovering their home...

  • Customer Experience Lead

    2 months ago

    Ontario, California, United States Victoria's Secret Full time

    Customer Experience Lead OpportunityVictoria's Secret & Co is seeking a highly motivated and results-driven Customer Experience Lead to join our team at Ontario Mills. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving top-line sales, and leading a team of sales associates.Key...

  • Sales Associate

    4 weeks ago

    Ontario, California, United States EssilorLuxottica Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at EssilorLuxottica. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to understand their needs and...

  • Customer Experience Lead

    1 month ago

    Ontario, California, United States Victoria's Secret Full time

    Job SummaryA Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.Key ResponsibilitiesDrive and grow top-line sales by selling, leading and...

  • Customer Experience Lead

    1 month ago

    Ontario, California, United States Victoria's Secret Full time

    Customer Experience Lead Job DescriptionAbout the Role:The Customer Experience Lead is a key member of the Store Leadership Team, responsible for delivering exceptional customer experiences and driving top-line sales. This role requires a values-based leader who can inspire and motivate associates to achieve results.Key Responsibilities:Lead and demonstrate...

  • Customer Experience Lead

    2 weeks ago

    Ontario, California, United States Victoria's Secret Full time

    Job SummaryA Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. This role reports to either the Store Manager or the Customer Experience Manager.Key Responsibilities: Drive and grow top-line sales by selling, leading and directing associates on...

  • Customer Experience Ambassador

    2 weeks ago

    Ontario, California, United States Bath Planet Full time

    h3JobOverview/h3brCustomerExperienceAmbassadorbrbrAreyoulookingforafulfillingpart-timeopportunitytoengagewithcustomersandhelpthemachievetheirhomeremodelinggoals?brbrAtBathPlanet,we'reseekingfriendlyandwelcomingindividualstorepresentourcompanyateventsandhomeshowsintheRiverside/InlandEmpirearea.brbrh3KeyResponsibilities/h3brbrulbrliProvideexceptionalcustomerse...

  • Regional Patient Experience Manager

    4 weeks ago

    Ontario, California, United States Prime Healthcare Full time

    Join Prime Healthcare's Team as a Regional Patient Experience SpecialistPrime Healthcare is a leading health system with a strong presence in 14 states, operating 45 hospitals and over 300 outpatient locations. Our team provides exceptional patient care, with over 2.6 million patient visits annually.About the RoleWe are seeking a skilled Regional Patient...

  • Customer Service Representative

    4 weeks ago

    Ontario, California, United States GHP Management Full time

    Customer Care SpecialistAs a Customer Care Specialist at GHP Management, you will play a vital role in creating an exceptional living experience for our residents. Your primary responsibility will be to serve as the first point of contact for all resident interactions, ensuring that their needs are met and their concerns are addressed in a timely and...

  • Furniture Sales Specialist

    3 weeks ago

    Ontario, California, United States Bob's Discount Furniture Full time

    Role OverviewAs a Guest Experience Sales Specialist at Bob's Discount Furniture, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our clients.Key ResponsibilitiesEngage with customers to understand their home furnishing needs and provide personalized recommendations.Provide world-class...

Customer Experience Specialist

2 months ago

Ontario, California, United States GHP Management Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at GHP Management. As a key member of our community team, you will play a vital role in delivering exceptional resident experiences and promoting a positive living environment.

Key Responsibilities:

  • Customer Service:
    • Act as the primary point of contact for resident inquiries, service requests, and concerns, providing timely and effective resolutions.
    • Create a sense of community and foster a positive living experience for residents through proactive engagement and relationship-building.
    • Resolve resident conflicts and provide alternative solutions to management for consideration.
    • Efficiently handle resident requests and complaints, ensuring a high level of satisfaction.
    • Contribute to resident retention efforts through service delivery and participation in community events and outreach initiatives.
    • Assist with inquiries related to move-in processes, resident requests, follow-up, administration, renewal processes, and move-out processes.
    • Demonstrate service excellence through the embodiment of company values, employee promise, policies, and initiatives.
  • Sales and Marketing:
    • Plan and host community events to promote resident engagement and community spirit.
    • Utilize social media platforms to engage residents and promote community activities, as assigned.
    • Contribute to the resident renewal process by acting in a sales capacity to present renewal options to residents.
  • Operations:
    • Contribute to the maintenance of the property's cleanliness and curb appeal by inspecting common areas and resident amenities daily and reporting any areas requiring attention to the Service Team.
    • Conduct patio and balcony compliance inspections to ensure they meet GHP's exterior standards.
    • Prepare notices for residents in accordance with lease and Fair Housing requirements, as instructed by the Community Manager.
    • Generate maintenance work orders and follow up with the Service Team for status and completion.
    • Effectively communicate with residents regarding the status of maintenance work orders.
    • Log all resident activity.
    • Maintain thorough knowledge of specifications and community policies.
    • Participate in rent delinquency prevention efforts by reaching out to late residents and ensuring timely payment to their accounts.

Requirements:

  • Desire to deliver exceptional resident and colleague experiences in a fast-paced, high-energy environment.
  • Personable, positive, and team-oriented mindset.
  • Ability to multitask, work independently, manage competing requests, and prioritize tasks effectively.
  • High school diploma or equivalent experience.
  • 6-12 months of practical experience in customer relations within property management or a similar industry, or 2-3 years of combination of customer relations in retail, hospitality, property management.
  • Knowledge of Fair Housing preferred.
  • General computer skills required.
  • Must pass background and drug test screening.
  • May require driving a golf cart.

Physical Requirements:

  • Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
  • Constantly position self to bend, stoop, reach, lift.
  • Occasionally lift/move/carry up to 25lbs with/without assistance.
  • Frequently lift/move/carry 5lbs.
  • Constantly communicate, converse, and exchange information with coworkers, vendors, residents, and visitors.
  • Ability to remain in a stationary position for extended periods.
  • Ability to observe details at close range.
  • Constantly operate computer, 10-key, and other office productivity machinery.
  • Constantly work in low to moderate noise levels.
  • Constantly work in outdoor weather conditions.

Benefits:

We offer a competitive salary range of $18.50-$22 DOE, as well as fully paid medical insurance, dental, vision, flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, and TicketsAtWork. Onsite parking is also available.