Guest Experience Sales Representative

4 weeks ago


Ontario, California, United States Bob's Discount Furniture Full time
Customer Experience Specialist - Furniture Sales

At Bob's Discount Furniture, we're committed to providing an exceptional shopping experience for our customers. As a Customer Experience Specialist - Furniture Sales, you'll play a key role in helping us achieve this goal. Your primary responsibility will be to greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality. You'll provide world-class customer service, offering customers an unforgettable shopping experience. To succeed in this role, you'll need to be an energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills. You'll also need to be able to network and build relationships with customers, as well as work well in a team environment. If you're a competitive, goal-oriented individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality
  • Provide world-class customer service and offer customers an unforgettable shopping experience
  • Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
  • Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale
  • Generate sales through a low-pressure consultative approach
Benefits:
  • A competitive hourly advance/draw vs. commission pay structure with bonus potential
  • National health, dental, and vision coverage
  • Life insurance - employer-paid basic life insurance, with the option to add voluntary life insurance
  • 401(k) profit-sharing plan - generous company match
  • Paid personal/sick days
  • Paid vacation, sick days, holidays, and your birthday
  • Employee assistance program
  • Generous employee discount
  • The flexibility of working a retail schedule (weekends, evenings, and holidays)
  • Bob's Bail Out Program
  • Bob's Helping Hand Program


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