VIP Guest Relations Coordinator

1 week ago


Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

Salary: $50,000 - $70,000 per year

About the Opportunity

We are looking for a talented VIP Guest Relations Coordinator to join our team at IP Casino Resort Spa in Biloxi. As a key member of our Player Development department, you will be responsible for building relationships and driving revenue growth with high-end gaming guests.

Key Responsibilities
  • Welcome and assist VIP guests, explaining the Boyd Rewards tracking program and providing collateral according to established guidelines.
  • Manage guest information records to accurately reflect gaming profiles.
  • Leverage property programs and special events to target players.
  • Administer comps to qualified players based on Player Development guidelines.
  • Collaborate with workgroup and support departments to ensure player satisfaction.
  • Communicate relevant information to coworkers and management to maintain consistency and avoid potential problems.
Requirements
  • Minimum Age 21 years old.
  • High School diploma or equivalent required.
  • Prior experience in Casino Marketing and Hotel reservations required.
  • Must be able to speak, read, write, and understand English.
  • Strong communication and superior guest service skills required.
  • Must possess strong organizational, written, and oral communication skills.
  • Must be computer literate with proficiency in Outlook and Microsoft applications.
  • Must have knowledge of operating basic office machinery, i.e. fax, copier, printer, adding machine.
  • Must possess knowledge of LMS and Loyalty Management.
  • Must possess the ability to determine overall value of a casino guest for comp purposes.


  • Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    VIP Services Role OverviewWe are seeking a highly motivated and detail-oriented VIP Services Ambassador to join our team at IP Casino Resort Spa - Biloxi. As a key member of our hospitality team, you will be responsible for delivering outstanding customer experiences, supporting marketing initiatives, and ensuring seamless interactions with our valued...


  • Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    Job ResponsibilitiesAs a High-roller Experience Coordinator, you will be responsible for creating memorable experiences for our VIP guests, including preparing the VIP Lounge, making coffee, stocking the refrigerator, and monitoring lounge food and beverage levels.You will also be responsible for inputting information into spreadsheets or cutting comps as...


  • Biloxi, Mississippi, United States Golden Nugget Hotels & Casinos Full time

    Job DescriptionThe Premium Service Coordinator will play a critical role in enhancing our guests' experience by delivering personalized and tailored services. If you are passionate about providing exceptional customer service and have a keen eye for detail, we want to hear from you.ResponsibilitiesDevelop and manage budgets for premium slot play and VIP...


  • Biloxi, Mississippi, United States MGM Resorts International Full time

    Job OverviewAs a Limo Driver at MGM Resorts, you will play a vital role in ensuring the satisfaction of our VIP guests. You will be responsible for providing exceptional customer service, navigating through our properties, and creating memorable experiences that exceed expectations.Responsibilities:Drive assigned vehicles, picking up and dropping off guests...


  • Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Player Development Coordinator to join our team at the IP Casino Resort Spa in Biloxi. This is an excellent opportunity for a talented individual to leverage their expertise in player development, customer service, and administrative functions to drive business growth and excellence.Key...


  • Biloxi, Mississippi, United States Treasure Bay LLC Full time

    ResponsibilitiesThe primary goal of the Den Attendant Leader is to provide warm and enthusiastic greetings to guests as they enter The Den. This involves being attentive to guests' needs, answering questions about menu items and daily specials, and handling cash and credit transactions with precision and efficiency.


  • Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    Job DescriptionWe are seeking a skilled Spa Receptionist to join our team at IP Casino Resort Spa - Biloxi. This individual will be responsible for handling reservations, providing exceptional guest service, and ensuring the smooth operation of our spa facilities.The ideal candidate will possess excellent communication skills, a positive attitude, and a...


  • Biloxi, Mississippi, United States Caesars Entertainment Full time

    As a Casino Guest Experience Specialist at Caesars Entertainment, you'll be responsible for providing exceptional service to all guests. Your role will involve assisting with player club-related functions, performing monetary transactions, and maintaining accurate records of all transactions.Key Responsibilities:Provide excellent guest service and ensure a...


  • Biloxi, Mississippi, United States Caesars Entertainment Full time

    Gaming Guest Experience RepresentativeWe are seeking a motivated and detail-oriented individual to join our team at Caesars Entertainment - Harrah's Gulf Coast as a Gaming Guest Experience Representative.About the RoleThis role is responsible for providing exceptional guest service and performing various tasks related to player services and financial...


  • Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    Salary: $55,000 - $75,000 per yearAbout the RoleWe are seeking a seasoned Player Development Representative to join our team at IP Casino Resort Spa in Biloxi. As a key member of our Player Development department, you will be responsible for delivering exceptional guest experiences and driving revenue growth.Job DutiesInput host and junket rep reservations...


  • Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    Salary: $45,000 - $60,000 per yearAbout the JobWe are seeking a skilled Customer Experience Specialist to join our team at IP Casino Resort Spa in Biloxi. As a key member of our Player Development department, you will be responsible for delivering exceptional guest experiences and driving revenue growth.Job ResponsibilitiesGreet and welcome high-end gaming...


  • Biloxi, Mississippi, United States Golden Nugget Hotels & Casinos Full time

    Job Title: Hotel Reservation CoordinatorThe Golden Nugget Hotels & Casinos is seeking a highly motivated and organized Hotel Reservation Coordinator to join our team. As a key member of our front desk team, you will be responsible for coordinating all reservations activity on the property.Key Responsibilities:Handle all incoming and outgoing reservation...

  • Events Coordinator

    1 week ago


    Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    Event Planning Specialist Wanted!IP Casino Resort Spa in Biloxi is seeking an energetic and detail-oriented Event Planning Specialist to join our marketing team. As a key member of the promotions team, this individual will assist in planning and executing property-wide events and promotions that drive revenue growth and enhance guest experiences.About the...


  • Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time

    **Company Overview**At IP Casino Resort Spa - Biloxi, we strive to deliver exceptional experiences for our guests. As a Banquet Events Coordinator, you will play a crucial role in ensuring the success of our events.The estimated salary range for this position is $18.50-$22.00 per hour, depending on experience and qualifications.Job SummaryWe are seeking a...


  • Biloxi, Mississippi, United States Ladgov Corporation Full time

    Ladgov Corporation seeks an experienced Volunteer Program Coordinator to manage the volunteer program lifecycle at Keesler AFB, Triangle Chapel. The estimated salary for this role is $45,000 - $60,000 per year.Job DescriptionThe successful candidate will oversee recruitment, training, and out-processing of volunteers, defining unique roles and maintaining an...


  • Biloxi, Mississippi, United States UnitedHealth Group Full time

    Optum's Global Vision: Delivering Care with TechnologyThe UnitedHealth Group is a pioneering organization in the healthcare industry, leveraging technology to connect millions of people worldwide with essential care and resources. As a Discharge Care Coordinator (Central Region), you will play a vital role in improving health outcomes by implementing...


  • Biloxi, Mississippi, United States Rainbow Stores Full time

    OverviewRainbow Stores is seeking a Sales Leadership Coordinator to oversee the retail sales team. This role involves coordinating team activities and ensuring optimal efficiency.CompensationThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience.Job ResponsibilitiesSupervise a team of retail sales workers to achieve...


  • Biloxi, Mississippi, United States Ladgov Corporation Full time

    Ladgov Corporation is seeking a skilled Spiritual Enrichment Coordinator to lead our ministry team. In this role, you will oversee the Airmen Ministry Center volunteer program, including recruitment, training, and professional development.You will ensure facility security, cleanliness, and proper management of provided keys and resources. A bachelor's degree...


  • Biloxi, Mississippi, United States SERVPRO of Pascagoula Full time

    Job OverviewSERVPRO of Pascagoula is seeking an Administrative Support Coordinator to join our team. The estimated salary for this role is $45,000 - $60,000 per year.Key Responsibilities:Perform all office administrative tasks related to customer calls, job management, and tracking.Receive and enter lead calls and job referrals.Document calls for weekly call...


  • Biloxi, Mississippi, United States Mugshots Grill and Bar Full time

    ResponsibilitiesFood Preparation: Prepare a variety of hamburgers, hot sandwiches, and other menu items to the highest standard.Timing and Organization: Ensure that all food is prepared and presented to our guests in a timely manner, while maintaining a clean and organized workspace.Maintaining Quality Standards: Monitor and maintain the quality of all food...