Customer Service Representative

2 days ago


Torrance, California, United States iStaff Pros Full time
Job Overview

We are seeking a highly motivated and customer-focused Customer Service Sales Representative to join our team at iStaff Pros. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to inbound customer calls and resolve general service inquiries in a timely and professional manner.
  • Assist clients with billing questions and provide clear explanations of our services.
  • Follow up with existing and potential clients to ensure their needs are met and to identify new business opportunities.
  • Perform other duties as assigned to support the growth and success of our team.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Ability to meet individual performance metrics goals and prioritize tasks to meet deadlines.
  • Basic knowledge of Windows and Microsoft Office, with the ability to learn new software and systems quickly.
  • Bilingual in Spanish is a plus.

What We Offer:

  • Competitive hourly wage and commission opportunities.
  • Paid time off and licensing reimbursement.
  • Continuing education and career advancement opportunities.
  • Employee rewards and discounts.

This is a full-time, permanent position with a Farmers independent contractor agent. Employees of Farmers agents must be able to successfully complete any applicable licensing requirements and training programs.



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