Medical Bill Collector Representative
3 hours ago
At Annuity Health, we are seeking a skilled Medical Bill Collector Representative to join our team. As a vital member of our revenue cycle operations, you will play a key role in ensuring timely payment from patients on behalf of our clients.
Job Description:The successful candidate will be responsible for establishing and maintaining effective communication with patients via phone to collect medical bills. This role requires strong interpersonal skills, attention to detail, and the ability to navigate technical requirements with ease.
Duties and Responsibilities:- Contact patients via telephone to collect payment on outstanding medical bills.
- Communicate accurate information to patients in a clear, concise, and professional manner.
- Negotiate reasonable payments with customers while ensuring compliance with all policies and procedures.
- Set up patient payments via various methods, including check, electronic transfer, or credit card.
- Review patient accounts and document interactions and feedback.
- Collaborate closely with team leads, management, and clients to resolve disputes and ensure patient satisfaction.
- Customer service experience preferred, with prior medical billing or healthcare revenue cycle experience strongly preferred.
- High school diploma or equivalent required; one to two years of college education preferred.
- Basic computer skills necessary, with proficiency in software applications relevant to the position.
- Excellent communication, teamwork, and problem-solving skills.
We offer a competitive $40,000 - $60,000 per year salary based on experience, along with opportunities for growth and development within our organization.
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Customer Service Representative
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