Client Support Specialist 2

2 weeks ago


Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time

Position Title: Customer Service Assistant 2

Department: Health

Work Environment: Hybrid

Job Overview:

The Customer Service Assistant 2 plays a crucial role in delivering exceptional support to clients within the Health Department. This position requires a strong focus on customer engagement and effective communication skills.

Key Responsibilities:

  • Provide comprehensive assistance to clients, ensuring their inquiries are addressed promptly and accurately.
  • Maintain detailed documentation of client interactions and services provided.
  • Collaborate with team members to enhance service delivery and client satisfaction.
  • Utilize problem-solving skills to address and resolve client issues efficiently.

Essential Skills:

  • Basic documentation and clerical skills.
  • Strong communication abilities.
  • Attention to detail and responsiveness to client needs.
  • Customer-focused approach with a commitment to service excellence.

Work Schedule: Full-time, 8 AM - 5 PM

Compensation: Competitive salary based on experience.



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