Director of Digital Technology Portfolio Management
4 weeks ago
We are seeking a highly skilled Director of Digital Technology Portfolio Management to lead our Client Services team in delivering strategic oversight and management of a portfolio of digital technology products for end users. The ideal candidate will have a strong background in product management, user experience design, and strategic vendor management.
The Director will be responsible for building and maintaining strong relationships with stakeholders across various Harvard schools and units, facilitating effective communication and coordination to ensure that digital technology products align with their specific needs and strategic goals.
The successful candidate will have a proven track record of managing comprehensive roadmaps for digital products, implementing product management processes and standards, and overseeing user experience design and optimization efforts.
They will also be responsible for collaborating with cross-functional teams, including Endpoint Solutions, Field Services, IT Service Management, and Communications, to deliver products that meet user needs and business objectives.
The Director will lead and manage a team of product managers and business analysts, providing guidance, training, and career development opportunities to ensure the team operates efficiently and collaboratively.
They will also be responsible for managing relationships with external vendors, monitoring vendor performance, and utilizing data to identify trends, measure performance, and drive improvements in service delivery.
The ideal candidate will have a strong commitment to equity, diversity, inclusion, and belonging, and will be able to work effectively in a hybrid and remote work environment.
We offer a competitive salary and benefits package, including paid time off, comprehensive medical, dental, and vision benefits, disability and life insurance programs, and a tuition assistance program.
Harvard University is an equal opportunity employer and welcomes individuals with disabilities to apply for positions and participate in its programs and activities.
For more information about our benefits package, please visit our Total Rewards website.
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