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Clinical Support Specialist

2 months ago


Roanoke, Virginia, United States Carilion Clinic Full time

Sign-On Bonus Eligible

The Trauma clinic specializes in managing patients with significant trauma injuries, including multiple fractures, wounds, and post-operative care.

Our dedicated team offers extensive patient education on effective wound management, edema control, appropriate use of splints and braces, as well as cast maintenance.

As part of your role, you may assist with suture and staple removal during patient visits.

This is an excellent opportunity to thrive in a demanding yet rewarding environment characterized by empathy, innovation, and a strong commitment to your personal and professional growth.

As an essential member of our team, you will deliver technical clinical services and administrative support for quality patient care as directed by licensed healthcare professionals.

Your responsibilities will include:

  • Collecting patient assessment data such as height, weight, vital signs, chief complaints, and current medications for evaluation by licensed staff.
  • Preparing patients for provider assessments by obtaining specimens, positioning them for examinations, documenting medications, and assisting during procedures.
  • Maintaining cleanliness and safety in work areas, examination rooms, and laboratories; restocking supplies and sterilizing reusable equipment as necessary.
  • Assisting with laboratory procedures by collecting urine samples and preparing blood specimens for reference labs, ensuring accurate labeling with patient identification as per physician orders.
  • Documenting patient information in medical records, including updates on treatment procedures, medication refills, test results, and patient concerns.

Qualifications:

Education: Completion of a Medical Assistant Program accredited by the Commission on Accreditation of Allied Health Education (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES), or equivalent military training and experience is preferred.

Experience: A minimum of one year of experience in a physician's office is preferred.

Licensure/Certification: Current Medical Assistant Certification from a recognized national professional association, such as the American Association of Medical Assistants or the National Healthcare Association, is required. Provisional hiring may be considered upon receipt of a letter confirming completion of the certification exam with a provisional passing score. AHA BLS-HCP Certification is also required.

Other Requirements: Strong communication skills to interact effectively with the public. Proficiency in computer systems for job-related tasks is necessary. Problem-solving abilities and keyboarding skills for electronic medical records are essential.

About Carilion Clinic: Carilion Clinic is an innovative, mission-driven health system committed to progress and partnerships. Our organization fosters a culture of continuous learning and curiosity. Headquartered in Roanoke, Virginia, we offer a comprehensive network of award-winning hospitals, trauma centers, multi-specialty physician practices, and educational institutions.

At Carilion, you have the opportunity to forge your own path, discover new possibilities, and, most importantly, make a meaningful impact in the lives of others.