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Medical Support Specialist

1 month ago


Roanoke, Virginia, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases.

As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the development of new treatments for patients in need.

Key Responsibilities
  • Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Evaluate and manage donor reactions, which occur at the facility, as outlined in our Standard Operating Procedures (SOPs).
  • Manage donor deferral, reviewing test results and notifying donors of unsuitable test results per applicable SOPs.
  • Initiate and investigate Post Donation Information (PDI), referring to the Center Physician or Medical Affairs as needed.
  • Assist the Environmental, Health, and Safety (EHS) program as required, including conducting pre-placement evaluations of new hires and maintaining employee medical records.
Requirements
  • Graduate of a recognized educational program.
  • Minimum of two years in a clinical or hospital setting preferred.
  • Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
What We Offer

We offer a competitive hourly wage, comprehensive benefits package, and opportunities for career growth and development.

As a Medical Support Specialist, you will have the opportunity to work in a fast-paced, dynamic environment, while also making a meaningful contribution to the lives of patients and donors.