Loan Officer Associate

3 weeks ago


Tucson, Arizona, United States V.I.P. Mortgage Inc. Full time
Job Title: Loan Officer Associate

We are seeking a highly organized and proactive Loan Officer Associate to support our dynamic loan officers in ensuring smooth loan processing, maintaining high customer satisfaction, and enhancing the overall efficiency of our team.

This role is essential in supporting two bilingual loan officers on our Azares/Miranda/Toledo team. The ideal candidate will be detail-oriented, customer-focused, and tech-savvy, comfortable managing multiple tasks in a fast-paced environment.

Key Responsibilities:

  1. Loan Application: Take loan applications over the phone and prepare them for the loan officer to finalize pre-qualifications.
  2. Credit Evaluation: Guide clients through credit repair strategies to improve their loan eligibility.
  3. Document Preparation: Collect, review, and organize initial and follow-up documents upfront and at CLA to identify and address potential issues early.
  4. Loan Origination: Assist with RESPA compliance when loans are under contract and help process refinances by working up numbers.
  5. Client Follow-up:
  • Meet clients in person as needed for disclosures or eConsent assistance.
  • Follow up with pre-qualified borrowers regularly to keep them engaged and informed.

Technology Utilization:

  • Demonstrate proficiency with technology tools, including Microsoft Office Suite, loan origination systems (LOS), and ChatGPT.

Qualifications:

  • Language Skills: Bilingual proficiency (English and Spanish).
  • Experience: Prior experience in the mortgage or real estate industry is a plus.
  • Technical Skills:
    • Familiarity with modern technology, including ChatGPT and other AI tools.
    • Fluency with loan origination systems (LOS) and proficiency in Microsoft Office Suite.
  • Communication: Excellent verbal and written communication skills.
  • Customer Service: Ability to build rapport with clients and maintain professionalism under pressure.
  • Detail-Oriented: Strong attention to detail and ability to manage multiple priorities.
  • Team Player: Ability to collaborate effectively with loan officers, agents, and clients.

Benefits:

  • Competitive hourly wage ($25-$30 per hour) with performance incentives.
  • Opportunities for professional growth and development.
  • Flexible work environment with the potential for hybrid/remote options.


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