Customer Service Ambassador
4 weeks ago
At Meijer, we're committed to providing exceptional customer experiences. As a Customer Service Ambassador, you'll play a vital role in ensuring our customers receive the best possible service. Here's what you can expect:
Job Summary
This is a customer-facing role that requires a high level of enthusiasm, energy, and a passion for delivering excellent service. You'll be responsible for maintaining a welcoming presence at store entrances, providing friendly assistance to customers and colleagues, and ensuring a safe and secure environment for all.
Key Responsibilities
- Maintain a consistent presence at designated entry/exit points, providing a warm welcome to customers and setting the tone for a positive shopping experience.
- Offer efficient and courteous assistance to customers, answering questions, and resolving any issues that may arise.
- Respond promptly and effectively to Electronic Article Surveillance (EAS) alarms, following established protocols to minimize disruptions and maintain store security.
- Ensure the physical security of customer entry and exit access points, preventing unauthorized access and maintaining a safe environment for all.
What We Offer
As a Customer Service Ambassador, you'll enjoy a competitive salary, along with a range of benefits that support your physical and mental well-being. Our salary for this role is approximately $15.50 per hour, based on industry standards and location.
Why Join Our Team?
At Meijer, we value our team members and offer a range of benefits to support their success. As a Customer Service Ambassador, you'll have the opportunity to develop your skills, work in a dynamic and fast-paced environment, and be part of a team that's dedicated to delivering exceptional customer experiences.
Required Skills and Qualifications
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
- A proven track record of providing exceptional customer service, with a focus on delivering a positive and welcoming experience.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic math skills and attention to detail, with the ability to accurately process transactions and manage cash securely.
- Ability to lift up to 25 pounds and stand for long periods, with a focus on maintaining a safe and secure environment.
Benefits
As a Meijer team member, you'll enjoy a range of benefits that support your physical and mental well-being. These include:
- A competitive salary, with opportunities for advancement and professional growth.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan, with a company match.
- Employee discount program, offering discounts on Meijer products and services.
- Opportunities for professional development and training, to support your career goals.
Location
This role is based in [location], with opportunities to work across multiple store locations. We're committed to providing a safe and secure environment for our team members and customers, and we're looking for someone who shares our values and is passionate about delivering exceptional customer service.
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