Customer Service/Sales Coordinator
4 weeks ago
The SEER Group is hiring an experienced Customer Service/Sales Coordinator.
Position: Customer Service/Sales Coordinator
Location: Oregon City, OR
Shift: Monday - Friday, 8:00 AM to 5:00 PM
Compensation: $20 - $25/hr (DOE)
Benefits: Medical, dental, and vision insurance - 100% premium paid by the employer. Paid vacation, holidays, and sick leave. 401k with company match.
Job Type: Full-time
Customer Service/Sales Coordinator Position Summary:
The Customer Service/Sales Coordinator will be take inbound sales calls and schedule appointments. Someone successful in this role will enjoy scheduling detailed appointments for our Comfort Consultants and creating a connection with our customers.
Key Responsibilities:
- Provide exceptional customer service to existing and potential customers.
- Act as a liaison between customers and Comfort Consultants.
- Assist Comfort Consultants in closing jobs through phone calls, discussion, and assistance.
- Create and maintain job files.
- Assist customers with financing portal.
- Maintain daily / monthly commission totals, update daily.
- Assist Comfort Consultants with administrative needs on occasion, which may include payment processing, lookup of customer info, rescheduling, etc.
- Create, update, and maintain customer records within the service system database,
ServiceTitan. - Collect and apply customer payments.
- Other duties as assigned
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