Field Operations Supervisor

2 weeks ago

West Palm Beach, Florida, United States Encompass Onsite LLC Full time
Position Overview

At Encompass Onsite LLC, we prioritize excellence in service and operational performance. Our team is composed of skilled individuals who are passionate about the building maintenance industry and are dedicated to our Core Values: Trust & Respect, Improving Lives, and Continuous Progress.

We foster a supportive environment where our employees can pursue professional development and career advancement while enjoying personal fulfillment in a collaborative and welcoming atmosphere.

Role Summary:

The Area Supervisor is responsible for overseeing cleaning staff and maintenance technicians, performing field evaluations, and ensuring adherence to company standards and performance metrics. This position entails training and mentoring team members, managing operational plans, and keeping precise records.
Key Duties:
  • Onboard new employees and oversee job assignments.
  • Maintain operational plans and training documentation.
  • Assist with time management and inventory orders.
  • Conduct internal evaluations and quality assessments.
  • Engage with clients and provide leadership to the team.
  • Execute floor maintenance tasks including VCT and carpet care.
  • Ensure compliance with safety regulations and OSHA standards.

The information provided outlines the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position.


Skills and Competencies:
  • Understanding of loss prevention and safety protocols.
  • Exceptional leadership and communication abilities.
  • Capability to interpret complex instructions and interact effectively with diverse stakeholders.
  • Basic proficiency in computer and mobile device usage.
  • Familiarity with floor maintenance equipment.
Qualifications:
  • Fluency in English and Spanish/Creole is advantageous.
  • Possession of a valid Florida Driver's license.
  • A minimum of 5 years of industry experience, with at least 2 years in a supervisory capacity.
  • Physical ability to lift 45-50 pounds and operate floor maintenance machinery.
Supervision Structure:
  • Receives general oversight from an Area Manager.
  • Supervises all assigned personnel within the designated area.
Additional Insights:
  • This role requires flexibility in scheduling.
  • It is classified as non-exempt under the FLSA and falls under the EEO classification of Service Workers.
  • Encompass is dedicated to equal employment opportunities and fostering a diverse workplace.
Physical Requirements:
  • Effective use of sensory skills for communication and equipment operation.
  • Physical activities include standing, walking, lifting, and handling equipment.

FLSA Status: Non-Exempt
EEO Classification: Service Workers
Encompass is an Equal Opportunity Employer committed to diversity, providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or other protected factors.

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