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Area Operations Supervisor
2 months ago
At Encompass Onsite LLC, we prioritize excellence in service and operational performance, starting with the recruitment of individuals who embody our Core Values: Trust & Respect, Enhancing Lives, and Ongoing Improvement. Our team members are skilled and passionate about the building maintenance industry.
Supported by a culture of recognition and collaboration, our employees are afforded opportunities for professional growth and personal fulfillment in a vibrant and supportive atmosphere.
Position Summary:The Area Supervisor is responsible for managing housekeeping staff and floor technicians, performing field evaluations, and ensuring adherence to company protocols and performance indicators. This position includes training and mentoring team members, overseeing operational strategies, and maintaining precise documentation.
Core Responsibilities:
- Onboard new employees and oversee task assignments.
- Manage operational plans and maintain training documentation.
- Assist with payroll and inventory management.
- Conduct internal assessments and quality control checks.
- Engage with clients and provide guidance to team members.
- Execute floor maintenance tasks including VCT and carpet care.
- Ensure compliance with safety regulations and OSHA standards.
Skills and Qualifications:
- Understanding of loss prevention and safety protocols.
- Excellent leadership and interpersonal communication skills.
- Capability to interpret complex instructions and engage effectively with diverse stakeholders.
- Basic proficiency in computer and mobile technology.
- Experience with floor maintenance equipment.
- Fluency in English and Spanish/Creole is advantageous.
- Possession of a valid Florida Driver's license.
- A minimum of 5 years of industry experience, including 2 years in a supervisory capacity.
- Physical ability to lift 45-50 pounds and operate floor maintenance machinery.
- Receives general oversight from an Area Manager.
- Supervises all assigned personnel within the designated area.
- This role requires adaptability in scheduling.
- The position is classified as non-exempt under the FLSA and falls under the EEO classification of Service Workers.
- Encompass is dedicated to equal employment opportunities and fostering a diverse workplace.
- Effective use of sensory skills for communication and equipment operation.
- Physical activities include standing, walking, lifting, and managing equipment.
EEO Classification: Service Workers
Encompass is an Equal Opportunity Employer committed to diversity, providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or other protected factors.
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