Front Office Supervisor

2 months ago

Burbank, California, United States Spire Hospitality Full time
Job Title: Front Office Supervisor

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Spire Hospitality. As a Front Office Supervisor, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Manage the front desk operations, including guest registration, check-in, and check-out processes.
  • Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Supervise and train front desk staff, ensuring they meet the highest standards of quality and service.
  • Monitor and maintain accurate records of guest transactions, including room assignments, charges, and payments.
  • Collaborate with other departments to ensure seamless guest experiences, including housekeeping, food and beverage, and maintenance.
Requirements:
  • 2 consecutive years of experience as a Hotel Front Desk Supervisor at a Full Service Hotel.
  • or 4 consecutive years as a Hotel Front Desk Supervisor at a Select Service Hotel.
  • or 6 consecutive years as a Hotel Front Desk Agent.
What We Offer:

Spire Hospitality offers a comprehensive benefits package, including medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts, and much more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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