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Automotive Service Representative

2 months ago

Butler, Pennsylvania, United States Monro Muffler Brake Full time
About the Role

We are seeking a highly motivated Guest Care Specialist to join our team at Monro Muffler Brake. As a key holder and manager on duty, you will be responsible for providing exceptional guest care and driving sales of automotive repair services and tires.

Responsibilities
  • Deliver a superior guest experience through strong communication and problem-solving skills.
  • Assist in scheduling appointments, building trust, and presenting needed services to guests.
  • Organize and maintain a clean and organized guest waiting area.
  • Work collaboratively with management to react to guest service issues and business opportunities.
  • Participate in ongoing training and development to enhance product and service knowledge.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license and satisfactory Motor Vehicle Report (MVR) required.
  • Strong verbal communication skills and ability to work in a fast-paced environment.
  • Ability to work a variety of shifts, including days, evenings, weekends, and holidays.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career growth and development.
  • Comprehensive benefits package, including health insurance, dental insurance, and 401(k) retirement plan.
  • Employee discounts and paid time off.

At Monro Muffler Brake, we are committed to providing a safe and healthy work environment that complies with all local, state, and federal laws. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.