Store Experience Expert

5 days ago


Fort Wayne, Indiana, United States Michaels Stores Full time
Job Summary

We are seeking an experienced and results-driven Store Experience Expert to join our team at Michaels Stores. As a Store Experience Expert, you will be responsible for delivering exceptional customer service while creating memorable framing solutions for our customers.

About the Job

  • An estimated salary of $35,000 - $45,000 per year, depending on location and experience.
  • Work in a public retail store setting, interacting with customers and maintaining a safe, clean, and clutter-free environment.
  • Build customer relationships by helping them find what they're looking for and providing a well-merchandised and in-stock store.
  • Operate cash registers, execute cash handling to standards, and participate in truck unloading and stocking processes.
  • Assist with omni-channel processes, including answering customer inquiries and resolving issues.
  • Maintain the ready-made frame department and other assigned areas, ensuring they meet company standards.

Key Responsibilities

  • Deliver exceptional customer service, responding to customer inquiries and resolving issues.
  • Build strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.

Benefits

  • Health insurance (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts.
  • A commitment to the wellbeing of our teams, promoting a positive work environment and opportunities for growth.

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