Comcast Store Support Professional

3 days ago


Fort Wayne, Indiana, United States Comcast Full time

Comcast is seeking a talented and experienced Retail Service Associate to join our team. In this role, you will provide exceptional customer service and support to the store team while constantly striving for improvement. Your key responsibilities will include maintaining accurate inventory, clean stores, tight back of house spaces, and ensuring excited customers who come back to learn more.

You will be a go-to resource who supports the store team in the front and back of the store. Constantly scan the sales floor to ensure counters, devices, accessories, and walkways are accessible, clean, and functioning. Report to leadership when exceptions are found and greet customers during busiest moments, ensuring they are connected to a sales consultant in a timely manner. Be well-prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.

Frequently check and inspect the back of the store for clean, secure, and appropriately placed inventory. Assist with receiving inventory and properly stocking the back of house to store standards. Help the leadership team by conducting the weekly cycle count process and look for opportunities to improve the store count process. Know current processes and procedures and suggest improvements that enhance the customer and/or store experience.

This is a great opportunity to join a dynamic team and contribute to delivering a best-in-class experience for customers. If you share our passion for customer satisfaction and teamwork, we want to hear from you



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