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Assistant Director, Fan Engagement and Experience

2 months ago


Mobile, Alabama, United States USA Health Full time
Job Summary

The University of South Alabama's Athletics department is seeking a highly motivated and experienced professional to serve as an Assistant Director – Fan Engagement. This role will be responsible for developing and implementing marketing strategies to increase attendance, ticket sales, and public awareness of assigned South Alabama athletics teams.

Key Responsibilities
  • Marketing and Promotion: Assist the Assistant Athletic Director, Fan Engagement with the development and implementation of marketing plans to promote the University of South Alabama athletics programs.
  • Attendance and Ticket Sales: Increase attendance and ticket sales for assigned South Alabama athletics teams through the creation and implementation of effective marketing strategies.
  • Social Media Management: Oversee the management of athletics social media accounts and ensure adherence to brand guidelines.
  • Fan Experience: Improve the fan experience and in-game atmosphere at assigned sports through the creation and implementation of innovative ideas and strategies.
  • Team Management: Hire, train, schedule, and supervise student assistants to support the success of the athletics department.
  • Special Events: Assist with the planning and execution of special events, including games and tournaments.
  • Liaison: Serve as a liaison with campus and student groups to promote the University of South Alabama athletics programs.
  • Compliance: Ensure adherence to NCAA, Sun Belt Conference, and University rules and regulations.
  • Availability: Attend various events, including games and tournaments, which may require working nights and weekends.
Benefits
  • Paid Time Off (PTO): Employees earn paid time off (PTO) as they work, which can be used for vacation, holidays, sick days, and personal days.
  • Health Insurance: New employees' health, dental, and pharmacy benefits are effective the first day of the month following their hire date.
  • Short Term Disability: This free benefit provides income support for employees who are out of work for a medical reason, such as illness, accident, or maternity.
  • Life Insurance: USA Health provides a free term life insurance policy for employees based on their annual salary.
  • Education Benefit: The University of South Alabama offers a credit on tuition each semester for employees, spouse, and dependents after just six months of employment.
  • Retirement Plan: USA Health offers a 5% matching retirement account and other non-matching account choices.
  • Memberships and Events: Employees can join USA's state-of-the-art recreation center for a nominal fee and attend all other USA sporting events for free.
  • Student Loan Forgiveness: Employees may be eligible for the Public Service Loan Forgiveness Program through the U.S. Department of Education.