Logistics and Care Specialist
2 weeks ago
Company Overview: Faithful Companion Memorials Inc. is dedicated to providing compassionate and respectful pet cremation services. We are currently seeking a part-time team member to support our logistics and crematory operations.
Position Summary: The role focuses on ensuring efficient logistics and exceptional service delivery at our facility. The successful candidate will work primarily during evening hours.
Key Responsibilities:
- Provide outstanding customer service by answering phone inquiries and assisting all stakeholders.
- Perform essential opening and closing tasks to safeguard staff, equipment, and premises.
- Inspire and lead the team to maintain high service standards daily.
- Conduct cremation services with dignity and respect (training will be provided).
- Plan and coordinate driver routes for timely pick-ups and returns.
- Act as the primary contact for driver communications through various channels.
- Ensure meticulous attention to detail while managing multiple family requests.
- Monitor driver movements to adhere to scheduled pick-ups and returns efficiently.
- Respond promptly and professionally to inquiries from customers and veterinary staff.
- Assist in keeping the crematory facility and company vehicles clean and presentable.
Qualifications:
- Excellent communication skills with a compassionate and professional demeanor.
- Valid Driver's License with a clean driving record.
- Ability to pass a drug test and background check.
- Physical capability to lift at least 75lbs without assistance.
- Access to a mobile phone for communication and GPS navigation.
- Detail-oriented approach with a commitment to delivering high-quality services.
- Willingness to work flexible hours, including evenings and weekends.
Compensation: Competitive hourly wage ranging from $20 to $22.
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