Medical Access Services Coordinator

2 days ago


Irvine, California, United States University Of California Irvine Full time

Welcome to the University of California, Irvine, where we're dedicated to providing exceptional healthcare services to our community. As a Medical Access Services Coordinator, you'll play a crucial role in ensuring that patients receive the best possible experience.

About the Role:

This is an exciting opportunity for someone who is passionate about delivering top-notch patient care and has excellent communication skills. As a Medical Access Services Coordinator, you will be responsible for handling patient inquiries, resolving issues, and ensuring that patients receive the best possible experience.

Responsibilities:

  • Serve as a preceptor for new staff, training them on our systems and processes
  • Maintain effective working relationships across the Health System
  • Meet productivity standards
  • Handle patient inquiries and resolve issues
  • Ensure that patients receive the best possible experience

Benefits:

We offer a comprehensive benefits package, including medical insurance, sick and vacation time, retirement savings plans, and access to discounts and perks. The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.

Requirements:

6 months of experience working in a call center setting plus 12 months experience working in a healthcare setting or 12 months experience working in a call center in a healthcare setting Demonstrated experience using a computer, including data entry and retrieval Excellent written and verbal communication skills in English Ability to establish and maintain effective working relationships across the Health System Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties

Preferred Qualifications:

Knowledge of University and medical center organizations, policies, procedures, and forms Demonstrated experience working with a patient registration software system Bilingual skills in English and Spanish and/or Vietnamese

Conditions of Employment:

Background Check and Live Scan Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment

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