UCI Health Patient Access Coordinator

1 day ago


Irvine, California, United States University Of California Irvine Full time

In this role, you will be responsible for providing exceptional customer service to patients and families. You will serve as a liaison between the patient and our healthcare team, ensuring that their needs are met in a timely and professional manner. Your excellent communication skills will enable you to effectively resolve issues and provide clear instructions to patients. If you are passionate about delivering outstanding patient care and have a strong background in customer service, we encourage you to apply for this exciting opportunity.

Qualifications:
  • Demonstrated experience using a computer, including data entry and retrieval.
  • Demonstrated experience using office equipment such as a printer, copier, fax, scanner.
  • Demonstrated knowledge of medical terminology.
  • Demonstrated knowledge of insurance programs and/or government programs.
  • Ability to establish and maintain effective working relationships across the Health System.
  • Ability to maintain a work pace appropriate to the workload.
  • Must demonstrate customer service skills appropriate to the job.
  • Excellent written and verbal communication skills in English.
  • Minimum 6 months of experience working in a call center setting plus 12 months experience working in a healthcare setting or 12months experience working in a call center in a healthcare setting.


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