Customer Service Associate

17 hours ago


Aurora, Colorado, United States Arona Home Essentials Full time
Job Title: Customer Service Representative

Arona Home Essentials is a leading industry player with a rich legacy of excellence, customer focus, and quality products and services. We operate 50 stores across multiple states, and we're currently seeking a Customer Service Representative to join our team.

Key Responsibilities:
  • Acquire and maintain customer relationships
  • Process customer payments and orders
  • Update customer information and account status
  • Answer incoming calls and route them to the appropriate person
  • File and maintain customer records
  • Assist customers on the showroom floor
  • Direct customer opportunities to the Sales Manager
  • Maintain the appearance and organization of the customer transaction counter
Requirements:
  • Excellent interpersonal and communication skills
  • Professional appearance and strong sales skills
  • Good organizational and time management skills
  • Excellent telephone etiquette
  • Ability to lift, load, and move heavy merchandise
  • Must be 21 years of age or older
  • Bi-lingual is a plus
Benefits:
  • Paid time off, including vacation days, personal days, and holidays
  • Ongoing training and development
  • Unlimited bonus and commission opportunities
  • Five-day work week
  • Company-paid life insurance and long-term disability insurance
  • Medical, dental, vision, life insurance, and short-term disability
  • 401(k) with a company match

Arona Home Essentials is an Equal Opportunity Employer. All applicants must pass a drug screen and criminal background investigation before beginning employment.



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