Retail Customer Service Associate

7 days ago


Aurora, Colorado, United States Fedex Ground Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, providing solutions to customer inquiries, and maintaining a positive and professional attitude in a fast-paced retail environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges, while maintaining accurate records and adhering to company policies.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Participate in visual merchandising and inventory management, ensuring that the store is visually appealing and well-stocked.
  • Collaborate with colleagues to achieve sales goals and objectives, while maintaining a positive and supportive team environment.
Requirements
  • High school diploma or equivalent required.
  • 6+ months of customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.


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