Assistant Restaurant Manager

7 days ago


Collinsville, Illinois, United States Freddy's Frozen Custard & Steakburgers Full time
About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers is a fast-casual restaurant chain that prides itself on quality, hospitality, and cleanliness. Our mission is to provide exceptional customer service and delicious food to our guests.

Job Summary

We are seeking an experienced Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for leading our restaurant team to achieve operational excellence, ensuring high-quality food and service, and maintaining a clean and safe environment for our guests.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a team of restaurant staff to achieve operational excellence
    • Develop and implement strategies to improve team performance and productivity
  • Operational Excellence
    • Ensure high-quality food and service standards are met
    • Monitor and maintain a clean and safe environment for guests
    • Manage inventory, labor, and other operational aspects of the restaurant
  • Customer Service
    • Provide exceptional customer service to guests
    • Address guest complaints and concerns in a professional and timely manner
  • Financial Management
    • Manage restaurant finances, including budgeting and forecasting
    • Monitor and control labor and inventory costs
Requirements
  • Experience
    • Minimum 2 years of experience in restaurant management or leadership
  • Skills
    • Strong leadership and team management skills
    • Excellent communication and customer service skills
    • Ability to manage multiple priorities and tasks
    • Basic math skills and ability to manage cash and inventory
  • Education
    • High school diploma or equivalent required
Physical Requirements
  • Available to work a variety of hours, including days, nights, and weekends
  • Ability to stand or walk for up to 10 hours per shift
  • Ability to lift up to 40 pounds
  • Ability to bend, stoop, and use a ladder as needed


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