Gainsight Systems Expert

3 weeks ago


Étreux, Hauts-de-France, United States Klaviyo Full time

About Klaviyo

Klaviyo is a technology company that empowers creators to own their destiny by making first-party data accessible and actionable like never before.

We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.

To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

Job Summary

We are seeking a skilled Salesforce Developer to join our team as a Salesforce/Gainsight Developer.

This role will play a key part in designing, developing, and maintaining solutions within the Salesforce platform, as well as integrating Gainsight for effective customer success management.

The Salesforce/Gainsight Developer will be instrumental in leveraging technology to enhance customer success initiatives and streamline business processes.

Key Responsibilities

  • Salesforce Configuration: Configure, deploy, and administer the Salesforce platform (system configuration, reports, dashboards, end-to-end workflows, systems integrations)
  • Gainsight Integration: Collaborate with cross-functional end users to review and synthesize business requirements that impact Gainsight and SFDC, and configure the system to meet those needs (partnering with other operations teams as needed)
  • Data Management: Collaborate with internal teams to identify key metrics, data sources, and the frequency and granularity of data feeds
  • User Support: Manage day-to-day support of Gainsight users, including fielding questions, ad-hoc customizations, design and implementation of core functionality, workflow adjustments, and user administration, security, and permissions
  • System Performance: Monitor system performance, data integrity, and user activity and suggestions to make recommendations, thus establishing a process of continuous improvement of the Gainsight platform
  • Expertise Maintenance: Maintain expertise in Gainsight and other relevant software by staying up to date on new features, trends, and related technologies

Requirements

  • Salesforce Development: Design, develop, test, and deploy customized solutions within the Salesforce platform to meet business requirements
  • Gainsight Integration: Integrate Gainsight with Salesforce and other systems to ensure seamless data flow and synchronization
  • Gainsight Rule Configuration: Configure and maintain Gainsight rules and playbooks to automate customer success processes and workflows
  • Customization: Customize Gainsight components and objects as needed to align with the organization's customer success strategy
  • API Integration: Develop and implement APIs to enable data exchange between Salesforce, Gainsight, and other external systems
  • Troubleshooting: Problem solver with a systems mindset to investigate and resolve technical issues, system errors, and integration discrepancies

Salary and Benefits

The estimated salary range for this role is $116,000-$174,000 USD.

This role is eligible for benefits, including medical, dental, and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off, company-paid holidays, and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.



  • Étreux, Hauts-de-France, United States Klaviyo Full time

    About KlaviyoWe empower creators to own their destiny by making first-party data accessible and actionable. Our team is passionate about delivering exceptional customer experiences and we're seeking a skilled professional to join our team.The RoleThis role will play a key part in designing, developing, and maintaining solutions within the Salesforce...


  • Étreux, Hauts-de-France, United States Klaviyo Full time

    About KlaviyoKlaviyo is a leading technology company that enables businesses to build strong relationships with their customers through personalized marketing and sales efforts.We are looking for a highly skilled Salesforce Developer to join our team as a Salesforce/Gainsight Developer.This role will be responsible for designing, developing, and maintaining...


  • Étreux, Hauts-de-France, United States Klaviyo Full time

    About the JobWe're looking for a skilled Gainsight Systems Developer to join our team at Klaviyo. As a member of our team, you'll have the opportunity to design, develop, and maintain solutions within the Salesforce platform, integrating Gainsight for effective customer success management.Key SkillsSalesforce Development experience.Gainsight Integration...


  • Étreux, Hauts-de-France, United States SEGULA Technologies Full time

    Job Description: We are seeking a highly skilled System Integration Expert to join our team. In this role, you will perform system test activities, conduct tests, and identify operational and technical problems. You will also assist in practical solutions and improvements to system design when appropriate. Additionally, you will interface with customers,...


  • Étreux, Hauts-de-France, United States Boston University Full time

    Portal Management Systems Expert Job Description:We are seeking a highly skilled Portal Management Systems Expert to provide technical leadership and guidance on the implementation and management of our portal management systems. This role will require strong technical expertise in software applications, database management, and network administration.About...


  • Étreux, Hauts-de-France, United States Oracle Full time

    About the PositionWe are seeking a highly skilled Oracle Systems Knowledge Expert to join our team at Oracle. As a key member of our content development team, you will play a crucial role in creating and maintaining accurate and up-to-date documentation for our customers.Key ResponsibilitiesGather information from subject matter experts to develop accurate...


  • Étreux, Hauts-de-France, United States The Brattle Group Full time

    The Brattle Group seeks an experienced Power Systems Modeling Expert to lead our Boston, MA office in developing and improving electricity systems and market modeling. As a key member of our team, you will be responsible for supervising and conducting research, quantitative analysis, and modeling of industry data. You will also apply finance and economic...


  • Étreux, Hauts-de-France, United States Cognizant Full time

    Cognizant, a leading provider of digital solutions, is seeking an experienced Data Management and PI System Expert to join our team. In this role, you will play a key part in delivering high-quality support and services for our clients' AVEVA PI Systems.About the RoleWe are looking for a skilled professional with a strong background in data management and PI...


  • Étreux, Hauts-de-France, United States Boston University Full time

    Job Overview: Boston University is seeking a skilled Systems Engineering and Facility Operations Expert to join its Facilities Management Planning team. The ideal candidate will have expertise in building systems management, including building automation, mechanical systems, electrical systems, plumbing systems, and other technical building infrastructure...


  • Étreux, Hauts-de-France, United States USM Business Systems Full time

    USM Business Systems is currently seeking a skilled Core Java Cloud Migration Expert to join their team. The ideal candidate will have experience with migrating existing applications to the cloud and transitioning old apps to new frameworks.Job Description:The primary focus of this role will be on migrating an existing application to the cloud by utilizing...


  • Étreux, Hauts-de-France, United States Saviance Full time

    Embedded Systems Developer - Bluetooth ExpertSaviance is seeking an experienced Embedded Systems Developer to lead the development of high-performance Bluetooth Mesh solutions.About the RoleWe're looking for a skilled developer to join our team and contribute to the design and implementation of innovative solutions for connected devices. The ideal candidate...


  • Étreux, Hauts-de-France, United States ApTask Full time

    About UsApTask is a leading global provider of workforce solutions and talent acquisition services. We help shape the future of work by connecting businesses with top-tier professionals and optimizing workforce performance.We offer a wide range of services, including staffing and recruitment solutions, managed services, IT consulting, and project management....


  • Étreux, Hauts-de-France, United States City Building Engineering Services (CBES-US) Full time

    City Building Engineering Services (CBES-US) is seeking a highly skilled Commissioning Expert to join our Engineering Specialized Field Services Department.

  • zOS Systems Expert

    3 weeks ago


    Étreux, Hauts-de-France, United States Ensono Full time

    Job RequirementsWe are seeking a highly skilled Senior Mainframe Systems Programmer to join our team at Ensono. The ideal candidate will have a strong background in mainframe programming, excellent analytical and problem-solving skills, and the ability to work effectively in a team environment.Key responsibilities include:Installation, testing, and...


  • Étreux, Hauts-de-France, United States Vertex Pharmaceuticals Incorporated Full time

    Job DescriptionAbout Vertex Pharmaceuticals IncorporatedWe are a global biotechnology company that invests in scientific innovation.About the JobWe are seeking an experienced Financial Systems Expert to join our team. The successful candidate will have 9 years of relevant industry experience, including 7+ years of experience with Oracle Hyperion Financial...


  • Étreux, Hauts-de-France, United States Axon Full time

    About the RoleWe are seeking a seasoned Cloud Architecture Expert to join our team in New Product Development. As a key member of our engineering team, you will be responsible for designing and delivering highly-available, scalable cloud-based systems that meet our high bar on availability and latency.With your expertise in backend service development, you...


  • Étreux, Hauts-de-France, United States Ensono Full time

    Job SummaryWe are seeking a highly skilled Senior zOS Systems Programmer to join our team. As a key member of our infrastructure group, you will provide support for on-going projects that require the installation, testing, and implementation of new operating systems and other system software.The ideal candidate will have a strong background in zOS components...


  • Étreux, Hauts-de-France, United States Apex Systems Full time

    At Apex Systems, we are seeking a highly skilled Supply Chain Analyst to join our team. This is a 6 month W2 contract position that requires on-site presence in Boston, MA for 5 days a week.The ideal candidate will have a strong background in inventory optimization techniques and supply chain best practices. He/she will collaborate with procurement,...


  • Étreux, Hauts-de-France, United States Veeva Systems Full time

    Veeva Systems is a mission-driven organization, pioneering industry cloud solutions for life sciences companies to bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we have surpassed $2 billion in revenue and continue to exhibit extensive growth potential.At Veeva, our core values are: Do the Right Thing, Customer...


  • Étreux, Hauts-de-France, United States Hitachi Data Systems Full time

    ResponsibilitiesProvide expert legal counsel on complex issues affecting the Grid Integration business, including front-end transactional activities and project execution.Identify and develop effective strategies to mitigate risks and resolve disputes.Collaborate with internal stakeholders and external partners to negotiate contracts and agreements.Promote...