Pharma MES System Expert, Application Support
1 week ago
ApTask is a leading global provider of workforce solutions and talent acquisition services. We help shape the future of work by connecting businesses with top-tier professionals and optimizing workforce performance.
We offer a wide range of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. Our goal is to empower organizations to thrive in diverse industries and achieve success across various sectors.
Job Description
We are seeking an experienced Pharmaceutical Manufacturing Execution Systems (MES) System Expert to join our team. In this role, you will provide technical support for our clients' Pharma MES systems and collaborate with cross-functional teams to ensure seamless operations.
The ideal candidate will have hands-on experience with Pharma MES systems and possess strong analytical and communication skills. Additionally, you will have extensive exposure to change management processes and be able to issue respond and manage through ticketing systems.
Key Responsibilities
• Collaborate with business/end users to develop and maintain accurate user stories
• Ensure seamless integration between business requirements and technical capabilities
• Develop and maintain thorough understanding of client's current state, goals, and expectations
• Design and implement process improvements to enhance overall system efficiency
• Work closely with offshore teams to resolve complex technical issues
Requirements
• Hands-on experience with Pharma MES systems
• Strong analytical and communication skills
• Extensive exposure to change management processes
• Ability to respond and manage issues through ticketing systems
• Good knowledge of control systems operation
• Experience with validation testing practices in GxP environments
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