Customer Experience Specialist

6 days ago


Nashville, Tennessee, United States Jenis Splendid Ice Creams LLC. Full time

We are looking for a dedicated Service Assistant to join our team at Jeni's Splendid Ice Creams LLC in East Nashville.

About the Opportunity

This is an exciting opportunity to be part of a dynamic team and contribute to the success of our scoop shops. As a Service Assistant, you will be responsible for leading shifts, managing daily operations, and providing exceptional customer service.

Key Responsibilities:

  • Lead shifts and manage daily operations
  • Provide exceptional customer service
  • Manage inventory and handle deposits

Benefits of this Role:

  • Competitive hourly rate plus tips (estimated $20.80 per hour)
  • Full-time hours with paid time off and holidays
  • Paid 4% match on 401k contributions after 3 months of employment
  • A one-month paid sabbatical after 3 years of continuous service
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% discount at Jeni's Scoop Shops and online
  • Career development opportunities towards Shopkeeper Apprentice and beyond


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