Customer Experience Specialist

3 days ago


Nashville, Tennessee, United States Gibson Brands Full time

We are seeking a Retail Floor Coordinator to join our team at Gibson Garage. As a key member of our sales team, you will be responsible for maintaining a high level of customer satisfaction, driving sales growth, and contributing to a positive store environment.

About Gibson Garage

Gibson Garage is a leading retailer of musical instruments and equipment. Our mission is to deliver an exceptional shopping experience to our customers through expert knowledge, excellent service, and a wide range of products.

Job Description

The Retail Floor Coordinator will report to the Store Director and will be responsible for:

  • Providing exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Maintaining a clean and organized store environment, adhering to company standards and policies.
  • Driving sales growth by promoting products, building relationships with customers, and identifying opportunities to increase sales.
  • Working collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
Salary and Benefits

We offer a competitive salary of $45,000 per year, as well as benefits such as medical, dental, and vision insurance, and a 401(k) retirement plan.

Estimated Salary: $45,000 - $70,000 per year



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