Customer Experience Leader

1 day ago


Sarasota, Florida, United States Michaels Stores Full time
About the Role

We are seeking a highly skilled Customer Experience Leader to join our team at Michaels Stores. As a key member of our front-end operations, you will be responsible for delivering exceptional customer experiences and driving business results.

Job Summary

The Customer Experience Leader will oversee the execution of store recovery standards, manage shrink and safety programs, and lead the omnichannel processes. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced retail environment.

Key Responsibilities
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs.
  • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs.
  • Plan and lead the execution of class and in-store events in accordance with Company programs.
Requirements
  • Retail management experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.

Estimated salary: $65,000 - $80,000 per year, depending on experience.



  • Sarasota, Florida, United States Naked Farmer Careers Full time

    Salary InformationThe estimated salary for this position ranges from $22-$23 per hour, with training pay at $21 per hour. We offer a competitive compensation package and opportunities for career advancement within our rapidly growing company.Job DescriptionWe are seeking an experienced Food Experience Leader to join our team at Naked Farmer. As a key member...


  • Sarasota, Florida, United States Whole Foods Market - Sarasota Full time

    Job OverviewWe are seeking a skilled and experienced Food Industry Team Leader to join our team at Whole Foods Market - Sarasota. As a key member of our leadership team, you will be responsible for overseeing daily operations, leading and developing a high-performing team, and ensuring exceptional customer service.ResponsibilitiesLeadership and Team...


  • Sarasota, Florida, United States Coffee And Bagel Brands Full time

    We are a company that truly believes in the power of bagels. Our commitment to quality and customer satisfaction has earned us a loyal following since our inception in 1995. At Coffee And Bagel Brands, we understand the importance of work-life balance, which is why our stores close at 2 pm daily.As a Customer Experience Ambassador, you will be part of a team...


  • Sarasota, Florida, United States The Hertz Corporation Full time

    Role OverviewThe Customer Experience Specialist at The Hertz Corporation is responsible for delivering exceptional customer service that exceeds client expectations and fosters a culture of empowerment within the team. This key role involves resolving customer issues promptly and efficiently, providing personalized attention to detail, and ensuring a...


  • Sarasota, Florida, United States World Market Full time

    About World MarketFor over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend decor, we offer a high-quality assortment at a great value you won't find anywhere else.Our CultureWe believe that...


  • Sarasota, Florida, United States Whole Foods Market - Sarasota Full time

    About Whole Foods Market - SarasotaWe are seeking a Meat Associate Team Leader - Meat Department Supervisor to join our team in Sarasota. As a leader in the meat department, you will play a key role in ensuring exceptional customer service and store operations.Salary and BenefitsThe estimated salary for this position is between $55,000 and $65,000 per year,...


  • Sarasota, Florida, United States Good Life Brands, LLC Full time

    Job OverviewGood Life Brands, LLC is seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and provide top-notch customer service.About the RoleThis is a part-time night shift position, working Monday...

  • Luxury Sales Leader

    2 weeks ago


    Sarasota, Florida, United States Marriott Full time

    Job OverviewThe Ritz-Carlton Sarasota is seeking a skilled Luxury Sales Leader to lead our catering and group sales efforts. This role requires a seasoned professional with a proven track record of driving revenue growth, building strong relationships, and delivering exceptional customer experiences.About the JobThis is a full-time position located at The...


  • Sarasota, Florida, United States Invisible Ventures Full time

    Senior Art Director Salary: $150,000 - $220,000 per year.Job DescriptionWe are seeking an experienced Senior Art Director to join our team at Invisible Ventures. As a key leader, you will be responsible for supervising a cross-functional team of graphic designers, copywriters, social media experts, photographers/videographers, and project managers in the...


  • Sarasota, Florida, United States Hertz Full time

    Hertz, a leader in the car rental industry, is seeking highly motivated and customer-focused individuals to fill the role of Flexible Customer Service Associate.As a Flexible Customer Service Associate at Hertz, you will have the opportunity to work in a dynamic environment while providing exceptional customer service. You will be responsible for consulting...


  • Sarasota, Florida, United States Good Life Brands, LLC Full time

    Company Overview:">We are Good Life Brands, LLC, a leading provider of exceptional service and support. Our mission is to deliver outstanding experiences that exceed our customers' expectations.">Job Description:">As a Customer Service Representative, you will play a critical role in achieving our strategic objectives and annual goals. Your primary...


  • Sarasota, Florida, United States Shining Stars Learning Center, Inc. Full time

    About the RoleShining Stars Learning Center, Inc. is seeking a qualified Early Childhood Education Leader to join our team.We offer a competitive salary of $45,000 - $55,000 per year, depending on experience.ResponsibilitiesThe successful candidate will be responsible for implementing an academically based educational program for children aged 20 months to 5...


  • Sarasota, Florida, United States Hertz Full time

    About HertzHertz, an industry leader, is seeking high-energy team-driven individuals to work as Flexible Customer Service Associates. As a Flexible Customer Service Associate, you will have the opportunity to drive Hertz cars while getting paid a competitive wage.The role involves consulting with customers on their Hertz rental, maximizing revenue...


  • Sarasota, Florida, United States KOLTER HOSPITALITY GROUP Full time

    Job SummaryWe are seeking a skilled In-Room Dining Server to join our team at The Westin Sarasota in Sarasota, FL.Key ResponsibilitiesEnsure exceptional dining experiences for guests in their rooms.Prepare and deliver room service trays/table settings.Process payments efficiently and accurately.Provide excellent customer service and respond to guest...


  • Sarasota, Florida, United States Dunkin' Full time

    Dunkin' Donuts is a fast-paced environment where customer satisfaction is key. We're seeking a dedicated Restaurant Managing Partner to join our team. If you have a passion for quality and excellence, this could be the role for you.Our company values teamwork and local community support. As a Restaurant Managing Partner, you will play a vital role in...


  • Sarasota, Florida, United States YMCA of Southwest Florida Full time

    Job Summary:The YMCA of Southwest Florida is seeking a skilled and detail-oriented individual to join our team as a Customer Service and Membership Representative. This role involves providing excellent customer service, processing membership transactions, and performing administrative tasks.Main Responsibilities:• Handle incoming calls and respond to...


  • Sarasota, Florida, United States Evolution Parking & Guest Services Full time

    Key ResponsibilitiesProvide exceptional customer service to guests, ensuring their experience is positive and memorable.Parking and securing vehicles in a timely and efficient manner.Unloading luggage and retrieving vehicles as needed.Working outdoors in all kinds of weather conditions.We offer competitive pay rates starting at $15/hour, plus opportunities...

  • Luxury Spa Therapist

    2 weeks ago


    Sarasota, Florida, United States Marriott International, Inc Full time

    We are seeking a skilled and compassionate Luxury Spa Therapist to join our team at The Ritz-Carlton Sarasota. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences through expert massage and body treatment services.Job SummaryThis is a full-time position offering a competitive salary of approximately...


  • Sarasota, Florida, United States Imerza Full time

    About ImerzaIMERZA is a creative technology startup based in Sarasota, FL, specializing in interactive digital experiences for real estate developers. We help clients communicate project vision and control sales velocity using innovative solutions.Salary: $80,000 - $120,000 per yearAs a Project Manager at Imerza, you will play a crucial role in executing...


  • Sarasota, Florida, United States 5MP Business Group Full time

    We are seeking an experienced Customer Enrollment Representative to join our team at the 5MP Business Group. As a key member of our sales and customer service department, you will be responsible for initiating, maintaining, and sustaining relationships with our customers to drive revenue growth and boost return on investment.This is an exciting opportunity...