Referral Coordination Specialist

2 weeks ago


Carlsbad, United States San Diego Home Health Care Full time
Referral Coordination Specialist

POSITION OVERVIEW:

Tasked with the systematic organization and management of all incoming referrals from various sources.

KEY RESPONSIBILITIES:
  • Collect and manage intake information from agency referral sources.
  • Collaborate with billing and finance teams to confirm and set up treatment authorizations.
  • Gather essential patient information, including demographics, physician details, and diagnoses, to ensure completeness of referral data.
  • Foster and maintain strong working relationships with referral sources.
  • Engage directly with the sales team regarding incoming referrals.
  • Provide updates to the Executive Director on operational matters and current events.
  • Ensure adherence to all relevant state, federal, and agency intake/referral regulations.
REQUIREMENTS:
  • Typing proficiency of at least 45 words per minute along with word processing skills.
  • At least one year of administrative experience in a professional office setting is preferred.
  • Familiarity with organizational policies, procedures, and systems.
  • Capability to plan, coordinate, and oversee health services while understanding statistical recording and reporting.
  • Proficient in grammar, spelling, and punctuation for drafting, reviewing, and editing documents and correspondence.
  • Exhibit a strong focus on public relations and a customer-first approach.
  • Ability to interact tactfully with the public and demonstrate a collaborative team spirit.
EMPLOYEE BENEFITS: (available to full-time staff)
  • Comprehensive health, dental, and vision coverage, along with 401k, life insurance, and both short-term and long-term disability options.
  • Opportunities for continuing education and tuition support.
  • Generous referral bonus program.
ABOUT SAN DIEGO HOME HEALTH CARE:

We are dedicated to providing patient-centered care and evidence-based medical practices, empowering our patients to reach their highest level of independence. As a home health service provider, we enhance the continuity of care for those we serve. Our mission is to assist them in achieving their health goals.

We take pride in being an equal opportunity employer, committed to fair and equitable compensation practices, and strive to offer competitive total compensation packages based on various factors, including the candidate's qualifications, skills, and experience.

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