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Administrative Support Specialist

2 months ago

San Rafael, California, United States Center Point, Inc Full time
Job Summary

Center Point, Inc. is seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team. As the first point of contact for clients and visitors, this role requires excellent communication and interpersonal skills to provide a welcoming and professional experience.

Key Responsibilities:
  • Documentation and Administrative Tasks:
    • Perform general administrative tasks, such as filing, organizing, data entry, and billing.
    • Assist in maintaining the appointment system and processing patient/client data entry.
  • Front Desk and Reception Duties:
    • Manage receipt and routing of agency mail.
    • Assist and direct callers and visitors to appropriate employees and departments.
  • Teamwork and Communication:
    • Work effectively with all levels and types of employees, management, clients, and guests.
    • Provide excellent customer service and maintain a professional demeanor.
Requirements:
  • Education and Experience:
    • High school diploma or equivalent required.
    • Prior experience in front desk reception, administrative, and customer service preferred.
  • Skills and Abilities:
    • Strong organizational, interpersonal, listening, speaking, and written communication skills.
    • Ability to work effectively in a team-oriented environment.
    • Proficiency with Microsoft Office applications, specifically Word, Outlook, and Internet applications.
    • Knowledge of HIPAA regulations.
Preferred Qualifications:
  • Substance abuse facility experience.
  • Two years of experience working in a medical front office setting, preferably in a social or human services organization.
  • Understanding of addiction, criminal, and homelessness issues and ability to provide non-judgmental, client-centered services.
Benefits:
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.
Work Environment:
  • 8-hour shift.
  • Monday to Friday.
COVID-19 Considerations:
  • Must be vaccinated.