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Relocation Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Relocation Coordinator to join our team at the Goddard Riverside Community Center. As a key member of our staff, you will be responsible for coordinating the logistics of temporary relocations for residents during building renovations.
Key Responsibilities- Coordinate all relocation and related activities at properties undergoing renovation.
- Work with residents, vendors, and other service providers to ensure a smooth transition to and from temporary housing.
- Collaborate with the Project Manager, Onsite Building Manager, and staff in the Property Management and Social Services Departments to ensure timely and effective execution of the relocation plan.
- Prepare and distribute relocation-related correspondence, notices, and information to residents and communicate with staff.
- Provide excellent customer service and respond to resident inquiries and concerns within 24 hours.
- Track relocation project budget and monitor spending to prevent overspending.
- Coordinate moves with relocatees, moving companies, and building staff.
- Distribute and maintain records of gift cards and other incentives and benefits related to the relocation project.
- Process and document relocation claims and issuance of benefits.
- Bachelor's Degree Preferred but not required.
- Two years' experience working in an administrative role with customer service experience and tasks/project coordination with managers and external customers.
- Proficient in Microsoft Excel or experience using other project management tracking software platforms.
- Able to manage changing timelines, work well under pressure, and prioritize multiple tasks.
- Excellent organizational skills, strong written and verbal communication skills.
- Environment: Renovation Area, Residential units, office, and outdoor work required.
- Exposure to dust, loud noise, or extreme heat and cold weather.
- Essential physical requirements include climbing stairs, walking building, standing, stooping, and typing.
- Physical effort - medium lifting - up to fifty pounds.
- Weekend work required as needed.
- Travel requirements - To and from other sites for meetings and as needed for vendor and resident needs.
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organization's mission.
