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Home Health Administrative Coordinator

2 months ago

Orland Park, Illinois, United States CRS Home Therapy, P.C Full time
Position Overview

Role: Administrative Assistant for Home Health

We are seeking a dedicated and detail-oriented individual to fill the role of Administrative Assistant in our therapy staffing services office. This position is essential for ensuring smooth operations and high-quality service delivery.

Key Qualifications:

  • Exceptional organizational and interpersonal skills are essential.
  • Proficient in computer applications and software.
  • A minimum of a 2-year college degree is required.
  • Bilingual in English and Spanish is preferred, but not mandatory.

This role offers a comprehensive benefits package, including health, dental, vision, and life insurance, as well as a retirement plan and additional perks.

Responsibilities:

  • Handle a high volume of incoming calls with professionalism.
  • Provide accurate and complete information to ensure customer satisfaction.
  • Serve as a key liaison between clients and therapists.
  • Utilize various computer systems, including Axxess, Kinnser, and our Electronic Medical Records (EMR) system, therapyBoss, to manage inquiries and resolve issues efficiently.
  • Document details of inquiries, feedback, and complaints for continuous improvement.

Fluency in English and Spanish is preferred for effective communication.