Intake Coordinator for Home Health Agency

2 days ago


Orland Park, Illinois, United States HomeHealth Advantage Inc Full time
Job Title: Intake Coordinator for Home Health Agency

We are seeking a highly organized and detail-oriented Intake Coordinator to join our team at Home Health Advantage Inc. As a key member of our team, you will be responsible for facilitating the intake process for our patients and families, ensuring seamless communication with referring physicians and hospital liaisons.

Responsibilities:
  • Receive and organize patient data, ensuring accurate and timely entry into our electronic medical records system.
  • Resolve simple to moderately complex issues, correcting errors and referring complex issues to supervisor as needed.
  • Maintain a tracking sheet of pending orders, ensuring timely follow-up and resolution.
  • Collaborate with our team to ensure efficient and effective communication with patients, families, and healthcare providers.
Requirements:
  • At least one year of intake experience in the medical field.
  • Customer interaction/customer service experience.
  • Strong knowledge of Microsoft Office and data entry skills.
  • Excellent organizational, analytical, communication, and customer service skills.
  • Ability to take initiative and problem-solve.
  • Excellent attention to detail and follow-up skills.
  • Experience working with insurance verification, per-certifications, and data entry for billing purposes.
  • Working knowledge of Medicare, commercial, private pay providers, and regulations impacting insurance verification.
What We Offer:

Home Health Advantage Inc is committed to providing a positive and supportive work environment. We offer a competitive compensation package and opportunities for professional growth and development.



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