General Manager

7 hours ago

Saugerties South, New York, United States Applegreen Full time
General Manager Job Description

As a General Manager at Applegreen, you will be responsible for overseeing the day-to-day operations of a quick service restaurant (QSR) located inside a travel plaza on a major highway. Your primary goal will be to lead a dedicated team to achieve or exceed targeted financial and performance metrics.

Key Responsibilities:
  • Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
  • Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
  • Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
  • Foster an engaging work culture of learning, development, and recognition.
  • Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
  • Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
  • Monitor and enforce cash handling policies and procedures.
  • Ensure compliance with company policies & procedures along with local, state, & federal laws.
  • Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
  • Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
  • Maintain seamless, cooperative relationships with business partners, vendors, and the communities.

We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever you're pursuing a new challenge, a sense of belonging, or just a great place to work Applegreen is for you.

Interested candidates please send your resume.

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