Service Department Representative
1 week ago
We are seeking a skilled and experienced Service Advisor to join our team at Team Gillman. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong understanding of automotive systems and diagnostic tools.
Key Responsibilities:
- Greet service department customers promptly and provide a welcoming atmosphere.
- Communicate effectively with customers and technicians to ensure accurate repairs.
- Upsell additional services in a professional and respectful manner.
- Provide accurate repair estimates and explain the process to customers.
- Follow up on each repair and keep customers informed of progress.
- Sell and manage extended warranties.
- Inspect repair quality and ensure all work is complete.
- Notify customers when vehicles are ready for pick up.
- Review and explain repairs and associated costs with customers.
- Handle minor customer concerns and complaints.
- Keep the Service Manager informed of all problems and potential problems.
Salary:
$62,500 - $75,000 per year, depending on experience.
Benefits:
- Full health benefits (medical, dental, vision, life).
- 401k Retirement savings plan with company match.
- Employee discounts.
- Drug Free Work Environment.
- Equal Opportunity Employer.
About Our Dealership:
At Team Gillman, we have been serving the community for over 70 years. Our commitment to exceptional customer service and satisfaction has earned us a reputation as one of the top dealerships in the area.
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