Customer Service Representative Position
19 hours ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our dynamic team at The Stewart Organization, Inc. in the United States.
Job OverviewThis is a full-time position with standard business hours of Monday-Friday 8am-5pm. As a Customer Service Representative, you will be responsible for answering phone calls, routing calls, communicating with customers and technicians, and dispatching service calls in the field.
The ideal candidate will have excellent communication and problem-solving skills, be able to work effectively under tight deadlines, and possess a strong customer service orientation. A high school diploma or equivalent, typing speed of 50+ words per minute, and proficiency in Microsoft Office applications are required.
Responsibilities- Answering phone calls and resolving customer issues
- Routing calls to the appropriate technician or department
- Communicating with customers via phone, email, and in-person
- Dispatching service calls to technicians in the field
- Data entry and order processing
We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus bonus opportunities. Our benefits package includes medical, dental, and vision insurance, as well as 401(k) matching.
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