Client Relations Manager

3 weeks ago


Hurricane, Utah, United States Balance of Nature Full time
About Balance of Nature:
Balance of Nature is a pioneering whole food supplement company dedicated to transforming lives through natural health solutions.

Position Overview:
We are seeking a full-time, in-person Customer Success Manager to join our dynamic team. This role is essential in enhancing the Customer Success department and refining processes to boost the volume of high-quality product reviews.

Key Responsibilities:
  • Design and execute innovative initiatives aimed at increasing the quantity of quality reviews.
  • Oversee, finalize, and assess the effectiveness of creative projects.
  • Gather, analyze, and disseminate product feedback.
  • Provide training and guidance to team members.
  • Establish and direct team objectives, ensuring alignment with overall goals.
  • Engage with senior management and participate in relevant meetings.
  • Maintain and uphold company standards and policies.

Preferred Qualifications:
  • Strong collaboration, communication, and active listening abilities.
  • Public speaking proficiency.
  • Professional demeanor.
  • Expertise in storytelling and copywriting.
  • Excellent time management, organizational, and prioritization skills.
  • Technological proficiency, particularly in Microsoft Office or similar tools.
  • Minimum of 1 year of experience in a leadership role.

Essential Qualifications:
  • At least 1 year of experience with Adobe Audition or comparable software.

Why Join Us:
  • 401(k) plan with a 6% employer contribution.
  • Comprehensive health insurance coverage.
  • Health Savings Account options.
  • Access to a Health Share Program.
  • Dental and Vision Insurance.
  • Complimentary healthy smoothie bar and lunches.
  • Monthly supply of Balance of Nature supplement products.
  • Personal training sessions available.

Compensation:
Hourly wage ranging from $20.00 to $21.00.

Work Schedule:
Monday to Friday, 8:00 a.m. to 5:00 p.m.

Employment Type:
Full-Time, On-Site

Balance of Nature is proud to be an equal opportunity employer.

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