Front Office Supervisor

1 week ago


Orange, California, United States Spire Hospitality Full time
Job Title: Front Office Supervisor

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Spire Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Lead the front desk team to deliver outstanding customer service and ensure guest satisfaction
  • Optimize the guest check-in and check-out process to ensure accuracy and efficiency
  • Empower new team members with comprehensive training and support
  • Resolve guest concerns with attentive service recovery
  • Collaborate with other departments to ensure seamless guest experiences
Requirements:
  • 2 years of combined experience in guest services and supervisory experience in hotels or related professional area
  • High school diploma or equivalent
  • Hotel and Restaurant Certification preferred
  • Basic mathematical skills to operate and prepare calculations for financial reporting
  • Effective analytical skills to evaluate reservations and make informed decisions
What We Offer:
  • A comprehensive full-time benefits package, including earned wage access, medical, dental, vision, and more
  • A supportive and collaborative work environment
  • Opportunities for growth and development

Spire Hospitality is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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