Overnight Hotel Cleaner

2 weeks ago


Ontario, California, United States Aimbridge Hospitality Full time

Job Overview

The Night Housekeeping Attendant is responsible for ensuring the cleanliness and upkeep of the hotel's public spaces during overnight hours. Key duties may include: performing deep cleaning tasks in designated areas, managing the setup and maintenance of complimentary lobby services such as coffee stations and evening concierge activities, responding to guest requests for service items, and operating the shuttle van as required by the property.

Key Responsibilities

Qualifications:

  • High School diploma or equivalent; experience in hospitality or a related field is preferred.
  • Ability to communicate information and ideas effectively.
  • Quick and accurate decision-making skills.
  • Capability to perform well under pressure in high-stress situations.
  • Strong listening skills to understand and address concerns raised by guests and colleagues.

Core Duties:

  • Engage with guests and team members in a friendly, service-oriented manner.
  • Maintain consistent attendance in accordance with company standards and scheduling needs.
  • Uphold high standards of personal grooming and appearance, including wearing the appropriate uniform and name tag.
  • Adhere to all Aimbridge Hospitality policies and procedures to promote safe and efficient hotel operations.
  • Provide turndown service for assigned guest rooms and suites.
  • Refresh and clean guest rooms as necessary.
  • Restock guest rooms as required during each shift.
  • Complete all pre-cleaning tasks, including preparing guest supplies, cleaning materials, and linens for housekeeping carts.
  • Remove trash and soiled linens from guest accommodations.
  • Ensure hallways, public areas, and storage closets are kept clean and orderly.
  • Report maintenance issues promptly to the Housekeeping Supervisor or Manager.
  • Handle lost and found items according to established protocols.
  • Follow all procedures as directed by the Housekeeping Manager.
  • Perform additional duties as assigned.

Company Overview

Aimbridge Hospitality is a leading third-party hotel management company, with a diverse portfolio of over 1,550 hotels across the United States and internationally. Our team is dedicated to providing exceptional service to our guests and achieving outstanding results, thriving in a culture that encourages excellence.

Benefits

Full-time employees are eligible for a comprehensive benefits package, which includes:

  • Daily Pay options available.
  • Medical, Dental, and Vision Insurance.
  • Short-Term and Long-Term Disability Coverage.
  • Life Insurance and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Programs.
  • 401k Retirement Savings Plan.


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