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House Attendant

2 months ago

Ontario, California, United States Element Ontario Airport Full time
Job Summary:

The House Attendant - Overnight Shift is responsible for maintaining the cleanliness and appearance of the public areas of the hotel. Key responsibilities include:

  • Deep cleaning of assigned areas
  • Setting up and maintaining complimentary hotel lobby functions, including coffee service and concierge events
  • Cleaning and setting up meeting room functions
  • Delivering service items to guest rooms upon request from the front desk
  • Driving shuttle van when needed (property specific)

This role primarily works in the evenings and overnight hours.

Responsibilities:
  • Qualifications:
    • High School diploma or equivalent and/or experience in a hotel or a related field preferred
    • Ability to convey information and ideas clearly
    • Ability to evaluate and select among alternative courses of action quickly and accurately
    • Ability to work well in stressful, high-pressure situations
    • Effective communication and interpersonal skills
  • Job Requirements:
    • Approach all encounters with guests and employees in a friendly, service-oriented manner
    • Maintain regular attendance in compliance with hotel standards
    • Maintain high standards of personal appearance and grooming
    • Comply with hotel standards and regulations to ensure safe and efficient hotel operations
    • Provide turndown service to assigned guest rooms and suites
    • Clean and refresh guest rooms as needed
    • Restock guest rooms per shift
    • Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
    • Remove all trash and dirty linen from guest rooms
    • Keep hallways, public areas, and closets clean, neat, and vacuumed
    • Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager
    • Handle items for Lost and Found according to hotel standards
    • Follow all procedures as outlined by the Housekeeping Manager
    • Other duties as required
Company Overview:

Element Hotels is a nature-inspired hotel brand that encourages a sense of well-being through its urban residences. Our hotels are designed to maximize space and promote sustainability. We offer a signature Rise complimentary breakfast, featuring healthful options, including a hot item, fresh granola, whole fruits, premium coffee, and more.

Benefits:
  • Competitive hourly rate: $16.00 - $23.06 per hour
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan