Customer Experience Ambassador

4 days ago


Mount Holly, North Carolina, United States Spark Car Wash Full time

**About Spark Car Wash**

We are a rapidly growing network of high-tech car washes with ambitious plans to conquer the US and beyond. Our mission is to give every car a clean owner and every employee a fulfilling career.

**Your Role as Sales Associate**

Your primary responsibility will be to greet our guests in a kind and professional manner, adding a smile to their day. You will also receive cross-training in other duties and procedures, allowing you to grow your skill set and assist in other roles. As a Sales Associate, you will be paid hourly plus commission on membership sales.

**Key Responsibilities:**

  • Be the friendly face of Spark, offering customers prompt service and a positive experience.
  • Advise our guests on purchases and let them know about amazing deals and free amenities we offer.
  • Identify opportunities to improve customer service – we love hearing new ideas.
  • Control traffic flow and pedestrian safety, ensuring correct vehicle processing is followed.
  • Keep the car wash, grounds, and restrooms clean, tidy, and well-stocked.

**Required Skills and Qualifications:**

  • You will be good with people and have a real sense of pride in your work.
  • You should be able to follow instructions but also work independently with a sense of timing.
  • You must love interacting with people.
  • We're looking for a candidate who loves to be curious, learn, and grow.

**Physical Requirements/Working Conditions:**

  • The position requires physical activities that involve considerable use of arms and legs, such as walking, standing, bending, stooping, and handling tools/materials, as well as lifting up to 50 lbs.
  • The ability to see details at close range (within a few feet of the observer) is necessary.
  • You will work in all types of weather conditions and require flexibility to work a varied schedule, including some evenings, weekends, and holidays.

**Salary Information:** The estimated salary for this role is around $40,000-$60,000 per year, depending on location and experience.



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