Customer Service Ambassador

7 days ago


Mount Airy, North Carolina, United States OSG Full time
About the Role

We are seeking a highly motivated and customer-focused Client Care Representative to join our team. As a key member of our client services department, you will play a vital role in ensuring seamless interactions between our clients and our company.

Responsibilities:

  • Provide exceptional customer service through phone and online inquiries.
  • Answer client questions and concerns regarding our products and services.
  • Educate clients on the effective use of our website.
  • Deliver comprehensive training to clients on our products and services.
  • Process client orders efficiently using available systems.
  • Closely monitor Salesforce cases submitted by clients and respond promptly.

This is an excellent opportunity for someone who excels in a fast-paced environment and values building strong relationships with clients. You will be working closely with various stakeholders to resolve issues and exceed client expectations.



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