Front Desk Associate

1 week ago


Denver, Colorado, United States navymwrokinawa Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Navy MWR Okinawa. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling reservations, and ensuring a smooth and enjoyable experience for all visitors.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Handle reservations, check-ins, and check-outs, ensuring accuracy and efficiency in all transactions.
  • Maintain a clean and organized front desk area, ensuring all necessary materials and equipment are readily available.
  • Collaborate with other team members to ensure seamless communication and a positive guest experience.
  • Stay up-to-date on hotel policies, procedures, and services, providing accurate information to guests as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • A chance to develop your skills and advance your career.
  • A supportive and collaborative team environment.

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