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Front Desk Associate

2 months ago

Denver, Colorado, United States NFC Amenity Management Full time
Job Description

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at NFC Amenity Management.

About the Role

  • As a Front Desk Associate, you will be the first point of contact for residents and guests, providing a warm and welcoming experience.
  • You will be responsible for monitoring the lobby, handling incoming calls and requests, and ensuring a smooth operation of the front desk.
  • Effective communication with team members, property management, and residents/guests is essential to ensure a seamless experience.

Key Responsibilities

  • Ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
  • Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
  • Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
  • Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
  • Follow all property procedures for resident, guest, and vendor access.
  • Promptly answer and complete all resident requests, phone calls, questions, or concerns.
  • Look sharp in your supplied uniform.
  • Enjoy interacting with the residents.

Requirements

  • We are looking for a candidate who works well by themselves and enjoys a fast-paced environment.
  • Making eye contact and being welcoming is a must.
  • The pay is $20.00 per hour.
  • Must have reliable transportation.
  • Previous front desk or customer service experience is preferred.

Benefits

  • Weekly Pay
  • Long list of discounts and benefits available to all employees.
  • Cellphone and other reimbursements for some applicable positions.
  • State required healthcare benefits available to qualifying employees in applicable areas.
  • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
  • Start earning generous paid time off as of your first day.
  • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
  • Short-Term Disability Income offered to qualifying employees in applicable areas.